ICC now requires all Employer, Agent and Individual users to change their username to a verified email address. Please email ICC@dwd.in.gov if you have any issues changing your account information. Passwords may be changed or kept the same. Please see the ‘News and Announcements’ section titled “ALL USERS PLEASE READ: Verified Email Address & Self Service Password Reset Change on 11/30/2017” on the ICC log on page link for guides on how to use these new features.